Responsible Gaming
Gambling Should Be Entertainment, Not Income
We are committed to promoting responsible gambling practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or use gambling as an escape from personal difficulties.
If you choose to gamble with us, please do so responsibly and within your means.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and do not permit access to gambling services for anyone under the legal age limit. By accessing our site, you confirm that you are of legal age in your jurisdiction.
If you are under 18, please do not attempt to gamble. Help and support are available if you have concerns about underage gambling.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs and seek help if you recognize any of them in your behaviour:
- Frequently chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Hiding gambling activity from family, friends, or partners
- Neglecting work, education, family, or social responsibilities due to gambling
- Using gambling to escape stress, anxiety, depression, or other negative emotions
- Lying to others about the extent of your gambling
- Borrowing money or experiencing financial difficulties caused by gambling
- Inability to control or reduce gambling despite wanting to
- Failed attempts to cut back or quit gambling
If you recognize any of these signs in your behaviour, please reach out for support immediately.
Self-Help Tools & Protective Measures
We provide the following tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are prepared to lose within a specific timeframe.
- Reality Checks: Enable reminders that pop up during your gaming sessions to help you stay aware of how long you have been playing and how much you have spent.
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account. Self-excluded accounts cannot be reopened during the exclusion period.
If you wish to use any of these tools, please contact our customer support team, and they will be happy to assist you.
Support Organizations & Resources
If you are struggling with problem gambling, professional help is available. The following organizations offer free, confidential support:
United Kingdom
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GamCare – Provides free advice, support, and treatment for problem gambling
Website: www.gamcare.org.uk -
GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk
Phone: 0808 196 8000 -
Gamblers Anonymous – Peer support group meetings across the UK
Website: www.gamblersanonymous.org.uk -
National Problem Gambling Clinic – NHS-funded treatment service
Phone: 0203 469 0390
Other Countries
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Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada: Responsible Gambling Council
Website: www.responsiblegambling.org -
United States: National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) -
Germany: Bundeszentrale für gesundheitliche Aufklärung (Federal Center for Health Education)
Website: www.bzga.de
If You Need Help, Please Reach Out
If you or someone you know is struggling with gambling, please seek help immediately. Problem gambling is a serious issue, but recovery is possible with the right support.
Contact one of the organizations listed above to speak with a trained adviser who can provide confidential guidance and treatment options. There is no shame in asking for help – support services exist specifically for this purpose.
Remember: You are not alone, and help is available.
This responsible gaming information is provided for educational purposes. healthworldswansea.co.uk is committed to promoting safe and responsible gambling. If you have any concerns about your gambling, please use the resources and support organizations listed above.